Description: Report of the interagency work group convened to assess the programmatic, operational and fiscal impact of consolidating the Cover Virginia call center with the call center operated by the Department of Social Services to determine if more efficient and cost-effective services can be achieved, prior to the re-procurement of the Cover Virginia call center contract, including an implementation plan and funding adjustments that may be needed to implement a consolidated call center.
Select the fields you would like to appear on your spreadsheet.
We are preparing your report, please wait... There was an error. Please try again later! Please make a selection and try again!Your spreadsheet is done.