RD3 - Management of the Commonwealth's Workforce - Volume 1 Human Resources Management (Exposure Draft) and Volume 2 Continuous Quality Improvement (Exposure Draft)
Executive Summary: This report is a compilation of findings and recommendations contained in reports from the Workforce Commission's task forces. These task force reports were originally presented to the Commission at meetings on November 23, 1993 and June 14, 1994. The present draft report on Management of the Commonwealth's Workforce is divided into eight parts in two volumes. Volume 1 -- Human Resource Management -- comprises the first seven parts: (1) an overview of previous studies, (2) JLARC's Study of the Department of Personnel and Training, (3) Strategic Planning, (4) Compensation, (5) Work-Family (Family Friendly) Policies, (6) Career Development, and (7) employee benefits. Volume 2 is devoted to the eighth part -- Continuous Quality Improvement. Although at first envisioned as an integral part of a one-volume report, the Workforce Commission's report on Continuous Quality Improvement has been published separately. This separate report recognizes the extensive amount of work completed by the task force on Continuous Quality Improvement. The condensation required to include quality improvement in this volume would have resulted in a reduction in its utility to the intended users -- state policy makers, and managers. This present study of the Commonwealth's human resource system is but the latest in a long series beginning with the Commission on Economy and Efficiency in 1918. Although the recommendations of these studies move from centralized control to decentralization, one theme has remained constant -- the central human resource activity should provide services to operating agencies. Everything else has been a question of how best to organize to achieve that purpose. This theme runs strongly through the Workforce Commission's own recommendations. |
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