RD355 - Office of the Common Interest Community Ombudsman Annual Report 2011-2012
*This report was replaced in its entirety by the Department of Professional and Occupational Regulation on November 30, 2012.
In 2008, the General Assembly created the Office of the Common Interest Community Ombudsman (“Office”), and the Common Interest Community Board (“CICB”), at the Department of Professional and Occupational Regulation (“DPOR”). In accordance with statutory requirements, this document reports on the activities of the Office for the period from November 26, 2011, to November 25, 2012.
Most notably, the Common Interest Community Ombudsman Regulations—which govern the complaint process for associations and guide the work of the Office—became effective July 1, 2012. As a result, the focus of the Office transitions from reviewing complaints to determining outcomes of “final adverse decisions,” as required under Section 55-530 of the Code of Virginia.