RD256 - The Cover Virginia Central Processing Unit- Q4, FY2018 – August 1, 2018

Executive Summary:

Cover Virginia continues to assist citizens of the Commonwealth by providing valuable information on Medicaid and Children’s Health Insurance Program (CHIP) through the call center and website, processing thousands of applications at the Central Processing Unit (CPU) and processing all applications for the Governor’s Access (GAP) program and other specialized enrollments. These services enable Virginians to access needed healthcare services in a timely and efficient manner. Preparations for Medicaid Expansion are currently underway, and Cover Virginia will play an integral part in its implementation. Cover Virginia is poised to increase resources and services as necessary to process applications for the expansion population.