RD457 - Office of the State Inspector General Fiscal Year 2018 Annual Report

Executive Summary:


In accordance with Title 2.2 Chapter 3.2 (§§ 2.2-307 through 2.2-313) of the Code of Virginia, the Office of the State Inspector General (OSIG) is responsible for:

• Investigating complaints alleging fraud, waste, abuse or corruption by an executive branch state agency, non-state agency or officers, employees or contractors of those agencies;
• Administering the Fraud and Abuse Whistle Blower Reward Fund;
• Overseeing the State Fraud, Waste and Abuse Hotline;
• Conducting performance audits of state agencies;
• Providing training and coordination of standards for the state’s internal audit functions;
• Performing inspections and making policy and operational recommendations for Behavioral Health and Developmental Services facilities and providers; and
• Reviewing operations of the Virginia Tobacco Region Revitalization Commission.

Consistent with these responsibilities, OSIG completed the following activities during FY2018:

• Performance Audit Services

o Published five performance audits and two performance reviews;
o Issued 48 findings and observations;
o Issued 47 performance review/audit recommendations;
o Conducted four follow-up reviews; and
o Launched seven special project reviews.

• Behavioral Health and Developmental Services

o Published one comprehensive unannounced inspections report; and
o Received and coordinated responses to 38 complaints (reviewed 23 complaints in-house, referred three to the Department of Behavioral Health and Developmental Services and 12 to facility directors, local community services boards and other agencies/organizations).

• Investigations and Law Enforcement Services

o Opened 19 executive branch agency investigations;
o Investigated allegations of fraud, conflict of interest, misappropriation, procurement violations and ineffective management;
o Referred 12 cases to the Office of the Attorney General; and
o Closed 19 cases.

• State Fraud, Waste & Abuse Hotline

o Assigned 785 cases for investigation;
o Of the 597 cases closed, 19 percent were substantiated, 39 percent were unsubstantiated, 39 percent were referred to other agencies, and recommendations to improve internal controls or policies were issued in nine percent of unsubstantiated cases;
o Investigated 38 cases in-house for allegations that involved an agency head, internal audit employee or an “at-will" employee; and
o Completed two follow-up investigative reviews for compliance with recommendations.

• Internal Audit Oversight and Training Services

o Conducted two quality assurance reviews;
o Offered nine training courses to 322 individuals; and
o Determined OSIG’s free or reduced-cost trainings resulted in savings of $109,000 to state agencies over comparable private vendor course offerings.

• Communications and Outreach

o Presented before seven state and national organizations;
o Responded to 84 Freedom of Information Act (FOIA) inquiries;
o Handled more than 45 responsive and proactive media contacts;
o Conducted a State Fraud, Waste and Abuse Hotline awareness campaign; and
o Drafted and distributed seven news releases resulting in multiple statewide media placements