RD212 - The Cover Virginia Central Processing Unit- Q2, FY2019 – February 1, 2019

Executive Summary:

Cover Virginia provides valuable information on Medicaid and the Children’s Health Insurance Program (CHIP) through the call center and website, processing thousands of applications at the Central Processing Unit (CPU), including all applications for the Governor’s Access Program (GAP) and other specialized enrollments. These services enable Virginians to access needed healthcare services in a timely and efficient manner. Cover Virginia is playing an integral role in the implementation of Medicaid expansion, increasing resources and services as necessary to process applications for the expansion population.