RD378 - 2017 EnergyShare® Annual Report

Executive Summary:

Customers depend on Dominion Energy for clean, reliable and affordable energy, but sometimes they find themselves in a crisis through no fault of their own—someone loses a job, or a loved one gets sick. When that happens, Dominion Energy steps up to help by paying their energy bills and offering no-cost upgrades which will result in lasting improvements to customers’ homes, reducing their bills.

On September 1, 2015, Dominion Energy significantly expanded EnergyShare. Since then, we have provided financial assistance and sustainable energy savings to more than 42,000 Virginia families. This brings the total number of individuals and families who have been helped through EnergyShare to 792,799 over the past 35 years.

• 1,611 veterans and 1,888 individuals living with disabilities have received bill assistance.

• More than 16,000 homes have been made more energy efficient, and

• Dominion Energy representatives and volunteers have participated in 505 outreach events designed to encourage residents to make wise energy-saving decisions.

Heating and cooling are essential to the health and welfare of all individuals, especially those who are elderly or living with disabilities. The expansion of the EnergyShare program links, for the first time, energy assistance with weatherization services, education and outreach.