RD454 (Published 2021) - Annual Report: Operations and Costs of the Cover Virginia Call Center-FY2021 – August 15, 2021

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RD454 - Annual Report: Operations and Costs of the Cover Virginia Call Center-FY2021 – August 15, 2021

Published: 2021
Author: Department of Medical Assistance Services
Enabling Authority: Appropriation Act - Item 317 P.1. (Special Session I, 2021)

Report

Executive Summary:

Annual report on the operations and costs of the Medicaid Cover Virginia Call Center, including the number of calls received on a monthly basis, the purpose of the call, the number of applications for Medicaid submitted through the call center, and the costs of the contract.