The submission of this report complies with Chapter 552 (2021 Special Session), Item 83. N., which requires the Department (DHRM), in collaboration with the Department of General Services (DGS), the Virginia Information Technologies Agency (VITA), and any other state agency upon request, to examine the Commonwealth's existing telework policies, and how agency program and service delivery tools and methodologies employed during the COVID-19 pandemic may inform future policy objectives regarding the use of telework and alternate work schedules as a means of achieving administrative efficiencies, reducing cost, and sustaining the hiring and retention of a highly qualified workforce. No funding was authorized for this study.

A primary focus of the study is to review how teleworking can be used as a means to reduce operational costs for state government, and recruit and retain workers for state government jobs.