RD66 - 2020 Annual Report on the Insurance Fraud Program

Executive Summary:

2020 has been an incredibly challenging year. The worldwide pandemic of COVID-19 did not put a damper on incidences of insurance fraud—or our efforts to combat it.

Since its inception in 1999, the Virginia State Police Insurance Fraud Program (IFP) remains committed to its mission to reduce insurance fraud in the Commonwealth. In 2020, the program had an impressive record, with 1,800 notifications received, resulting in 753 investigations, 62 arrests and $45,925 ordered in restitution.

Professional education and training remain cornerstones of IFP’s work. Due to COVID-19, some of the training activities that are typically offered were postponed. But thanks to a little ingenuity and video conferencing, The Virginia Chapter of the International Association of Special Investigation Units (VAIASIU) Annual Fraud Seminar was offered virtually.

Insurance fraud is far more common than people realize, and it is not a victimless crime. When fraudsters steal from insurance companies, we all pay for their crimes with higher premiums. In fact, insurance fraud cost the average Virginia family $1,000 each year. That’s why the program works so hard to educate the public on ways to identify, report and prevent insurance fraud. Although IFP was not able to engage in many community outreach efforts due to COVID-19 restrictions, the program maintained a high profile through stepped-up advertising, public relations and social media engagement.

We were very pleased to welcome two new members to the IFP team this year: Lieutenant C. Wayne Sumner, Support Services Division, and First Sergeant Keeli Hill, Insurance Fraud Program Coordinator. Both bring a wealth of experience and enthusiasm to their new positions. Under their leadership—and with support of the IFP special agents and analysts, the insurance industry, Commonwealth’s Attorneys and citizens—we will continue to work together to Stamp Out Fraud.


/s/ Colonel Gary T. Settle