NVTC’s 2022 Report on the Performance and Condition of WMATA includes strategies for Metro to improve operational efficiency and reduce the growth in costs, the uses of Virginia’s dedicated capital funding, recent major accomplishments in the capital program, and reliability, ridership and financial performance data.

Highlights of NVTC’s Recommendations to Metro:

Rebuild customer confidence by continuing the return of the 7000-series railcars to service and offering frequent and reliable rail service, improving the physical safety and security of customers and reforming the management and safety culture.

Work with partner jurisdictions to enforce fare payment uniformly across the system to address customer safety and security.

Implement a simple and convenient Metrorail fare structure and customer experience that makes it easy to pay fares, manage transit benefi ts and transfer to other systems.

Continue to increase non-fare revenues from real estate and advertising.

Seek to manage labor cost escalation in collective bargaining and seek amendments to the Wolf Act.

Recommendations for the Commission:

Explore the implications, challenges and opportunities of local transit agencies assuming the operation of Metrobus services in Northern Virginia.

Develop options for a new financial operating model for Metro that reflects Virginia’s unique funding and modal relationship with Metro, examines existing and potentially new revenues and explores opportunities to reform federal, state and/or Metro laws or policies around Metro budget and subsidy.