RD394 (Published 2023) - Annual Report: Operations and Costs of the Cover Virginia Call Center-FY2023 – September 1, 2023

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RD394 - Annual Report: Operations and Costs of the Cover Virginia Call Center-FY2023 – September 1, 2023

Published: 2023
Author: Department of Medical Assistance Services
Enabling Authority: Appropriation Act - Item 308 O.1. (Special Session I, 2022)

Report

Executive Summary:

Annual report on the operations and costs of the Medicaid Cover Virginia Call Center, including the number of calls received on a monthly basis, the purpose of the call, the number of applications for Medicaid submitted through the call center, and the costs of the contract.