RD923 - Community Services Board (CSBs) Performance Contracts – December 16, 2024


Executive Summary:

Report on the comprehensive review of the performance contracts with CSBs (Community Services Boards) and the improvements made to all performance measures in the base performance contract and addendums to ensure that (i) performance measures are designed to measure outcomes for each service, (ii) performance measures include a relevant benchmark for each measurement, and (iii) the Department of Behavioral Health and Developmental Services has given clear direction on how it will monitor performance and enforce compliance with performance requirements.