VDSS’s Implementation Annual Planning Document (IAPD) received federal approval in December of 2023. The Implementation Advance Planning Document (IAPD) will guide the development of the CCWIS system to ensure compliance with the federal requirements related to data sharing and quality while allowing VDSS to develop a modular system that meets our business needs.

VDSS’s procurement team is currently in contract negotiation with the selected vendors to be included in the resulting Salesforce Integrator vendor pool. (Note: While the agency was exploring Salesforce during the reporting period, the agency is now exploring other options. All references to Salesforce in this report will be updated in the next report).

As we await the selection of a vendor for the design, development, and implementation (DDI) of a new CCWIS system, preliminary work continues. Data clean-up, standardization of help files and forms, and internal work groups like the Data Governance Council and CCWIS Advisory Group are part of the ongoing readiness efforts. The COMPASS|Mobile Navigator Team are providing feedback and assisting with design and testing.

During this reporting period, VDSS also continued planning for organizational change management, which is critical to the implementation of a new system. This important work is now in the final stages of contracting Human Centered Design (HCD) consultation services. This initiative will focus on business process improvement and community stakeholder engagement. The activities included in the HCD engagement will allow VDSS to build a system that not only meets the CCWIS regulations but is also designed with our end user in mind.