Growth.

This is the word that best describes OSIG's 2025 Fiscal Year.

Growth in our building, as we moved offices from the James Monroe Building up the street to the newly refurbished historic row houses, Reid's Row.

Growth in our professional reputation, as we earned accreditation with the Commission on Accreditation for Law Enforcement Agencies (CALEA). OSIG now holds dual accreditation at the national and state level (through the Virginia Law Enforcement Professional Standards Commission), making us the only Inspector General office in the nation to earn both.

Growth in our numbers, as we added the new Corrections Ombudsman Unit to our ranks (as well as our first Virginia Management Fellow).

Growth in our work, as our caseloads and output increased from previous years. Rest assured - this does not indicate a rise in fraud, waste, or abuse in the Commonwealth; instead, more citizens are aware of OSIG and are reaching out to us for assistance.

Growth in our public profile, as more of our audits and reports received local and national attention and earned praise from taxpayers and elected officials.

In FY 2025, OSIG processed 2,540 citizen inquiries, a 278% increase from the year before. The Hotline also processed 2,558 calls, emails, and voicemails, and assigned 247 cases for investigation (totaling 378 separate allegations). OSIG’s Criminal Investigations Unit opened 29 investigations and closed 30 cases.

The Audit Unit published five performance audits and a follow-up report. Healthcare Compliance Unit staff processed 501 calls, emails, and voicemails. Fifty-six meetings have been held by our special agents and hotline investigators with executive branch agency points of contact. And our staff wrapped up a cumulative 2,452 hours of continuing education, training, and certification study.

Meanwhile, the newly-created Corrections Ombudsman Unit processed 783 complaints in Q3 and Q4 (while Q1 and Q2 were spent hiring and training staff). In a very short time, this Unit has published findings of three unannounced facility inspections as well as its first Ombudsman Annual Report.

As a cherry on top, our staff also voted OSIG a 2025 Top Workplace through the Richmond Times-Dispatch survey.

It is my pleasure to share another year of incredible work here at the Office of the State Inspector General.

/s/ Michael C. Westfall, CPA
State Inspector General