This report highlights the activities of the Office of New Americans (ONA), established in 2020 within VDSS to support the economic, social, and cultural integration of immigrants and refugees across the Commonwealth. Comprised of two units, Immigrant Services and Refugee Services, ONA serves as a strategic hub for statewide integration efforts, aligning with the Department’s mission to strengthen communities and promote self-sufficiency.

In 2025, ONA strengthened cross-agency collaboration and served thousands of new Americans through various initiatives and federally funded programs. The Office expanded its statewide newsletter to nearly 1,900 subscribers, launched targeted outreach on fraud prevention and human trafficking, and coordinated regional mental health conferences. These efforts reflect ONA’s continued commitment to building statewide capacity, managing federal funding effectively, and fostering resilient immigrant communities across Virginia.